TELEPHONE SALES TRAINING THAT WILL IMPROVE THE PERFORMANCE OF YOUR STAFF
One-Day Course only
The course is ideal for anyone employed to convert incoming enquiries into sales, make outgoing sales calls, make quality appointments or tele-selling your company products and services.
Too many sales staff become “accidental sales people” and are "expected to get results" without having been given the tools to achieve those results!
This course gives them those necessary tools in a friendly, relaxed, conducive to learning atmosphere – improving their ability, confidence and performance.
We have many small business owners, who now get involved with sales themselves, who have benefited tremendously from attending the course too.
The course... deals with call preparation, demonstrates how to keep control of the conversation and the appropriate use of open ended and closed questions to achieve the best results.
The course... shows how to present your products or services, spot and maximise selling opportunities, deals with how to ask for the order and close the sale.
The course... demonstrates how to deal with objections, and complaints and enhance the level of your customer service.
The course... deals with the need for a positive attitude, the enthusiasm factor, the skill of speaking enthusiastically, the use of self motivators, self-analysis as well as a host of helpful day to day tips that boost your sales staff confidence no end.
The course... is local to your business, reducing travel and overnight costs to your company.
The fee is £168.00 + VAT per delegate and includes lunch, refreshments and a completed sales manual of the days work for the delegate and his or her company's use – providing a terrific ongoing training resource!
Delegates will also have the benefit from having free access to ongoing "one to one" coaching with the course trainer.
Take the necessary action now to seriously improve the sales performance of your business.
Click here for course dates and details or phone Rob McCabe on Bristol 01275 818 827
THIS TELEPHONE SALES TRAINING COURSE IS AVAILABLE FOR "In House" PRESENTATION... ASK HOW!
"Thanks so much for the training yesterday, it was much more beneficial for me than anything I have ever attended before. You’ll be pleased to hear that I’ve gone through my folder again this morning, which is great because it feels like it has fallen into place. I have also cleared my desk of all the crap that had taken over it, none of which was to do with work anyway! I’ve polished and hoovered making it a far more pleasant working environment. You’ve given me a lot to think about, and some new things to put into practise. Thanks again". Liz Zidani - Taunton.
